Warranty Policy

Last Updated: October 28, 2026

At MANIORÉ™, we are committed to providing high-quality oral-care products and reliable customer support.

Products purchased from MANIORÉ are covered by the limited warranties described below. These warranties are provided in addition to, and do not affect, your rights under applicable consumer protection laws.

90-Day Limited Device Warranty

Warranty Coverage

MANIORÉ electronic oral-care devices are covered by a 90-day limited warranty against manufacturing defects in materials and workmanship and hardware failures occurring under normal use.

The warranty period begins on the date the product is delivered to the original purchaser.

Qualifying defects may include:

- Failure of the device to power on due to a manufacturing defect.

- Failure of red, blue, or near-infrared LED components.

- Charging or battery malfunctions caused by manufacturing defects.

- Failure of electronic controls or operating modes due to a manufacturing defect.

- Other verified hardware defects affecting the device's intended operation.

The warranty applies when the product has been used, cleaned, charged, and maintained in accordance with the supplied instructions.

Warranty Exclusions

To the extent permitted by applicable law, this limited warranty does not cover:

- Accidental damage, drops, or physical impact.

- Damage resulting from misuse, negligence, or improper handling.

- Unauthorized repairs, modifications, or disassembly.

- Damage caused by improper charging or incompatible power accessories.

- Water or liquid damage resulting from use contrary to product instructions.

- Normal wear and tear or cosmetic deterioration that does not affect functionality.

- Damage caused by improper cleaning, storage, or maintenance.

- Loss or theft of the product.

- Dissatisfaction with cosmetic or wellness results where the device is functioning as intended.

These exclusions do not override applicable statutory consumer rights.

How to Submit a Warranty Claim

To request warranty service, contact support@maniore.com within the applicable warranty period.

Please provide:

  1. Your order number or other proof of purchase.

  2. A description of the issue.

  3. Photographs or a short video demonstrating the malfunction, where reasonably possible.

  4. Any additional information reasonably necessary to evaluate the claim.

Our customer support team will review your request and may provide troubleshooting instructions before determining whether warranty service is required.

If the issue cannot be resolved through troubleshooting, we may request further inspection of the device.

We will explain the reason if a claim is declined.

Warranty Remedies

For an approved warranty claim, MANIORÉ will provide an appropriate remedy, which may include:

  1. Repairing the defective device.

  2. Replacing it with the same or a reasonably equivalent product.

  3. Issuing a refund to the original payment method where appropriate.

The available remedy will depend on the nature of the defect, product availability, and applicable consumer protection laws.

If returning the defective product is necessary, we will provide return instructions and cover reasonable return shipping costs for an approved warranty claim.

No restocking fee applies to approved claims involving manufacturing defects.

A replacement device will be covered for the remainder of the original warranty period or any longer period required by applicable law.

Warranty Eligibility

This voluntary limited warranty applies to devices purchased directly from www.maniore.com by the original purchaser.

The warranty is not transferable, except where applicable law requires otherwise.

Products purchased through third-party sellers may be subject to the applicable seller's warranty procedures. This does not affect any legal obligations MANIORÉ may have or any statutory rights available to the purchaser.

MANIORÉ may request reasonable proof of purchase to verify warranty eligibility.

Product Performance & Individual Results

MANIORÉ devices incorporate red, blue, and near-infrared light technology.

Individual experiences and outcomes may vary depending on usage, personal circumstances, and other factors.

The 90-Day Limited Device Warranty covers qualifying hardware and manufacturing defects only.

It does not constitute a satisfaction guarantee, teeth-whitening guarantee, gum-health improvement guarantee, or promise of particular cosmetic or therapeutic results.

Customers should follow all supplied product instructions and consult qualified dental professionals regarding oral health concerns.

General Warranty Conditions

Each warranty claim is evaluated based on the reported issue, supporting information, product condition, and applicable warranty terms.

MANIORÉ reserves the right to investigate reasonably suspected fraudulent claims or misuse of the warranty process.

No purchase of an additional product or service is required to receive coverage under this limited warranty.

Nothing in this Warranty Policy excludes or limits any implied warranty, including the implied warranty of merchantability, or any other consumer right or remedy that cannot lawfully be excluded or limited.

Contact Us

For warranty questions, troubleshooting assistance, or to submit a claim, please contact:

MANIORÉ™

Email: support@maniore.com

Website: https://www.maniore.com


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